EDIT: See post for July 7, 2009. Carmine's has made a lot of positive changes and I highly recommend them.
In February, I wrote about Carmine's in Eastgate Shopping Center and had a great experience. However, I can't say the same tonight. I was told there were two types of gluten free pasta: spaghetti and penne. So, like last time I ordered Baked Ziti with gluten free penne. The waiter did not know the difference between "gluten free" and "whole wheat" pasta and I was given the wrong one. When I got the pasta I thought that it was darker than last time, but I thought it was all in my head. I often worry more than I should when ordering gluten free at restaurants.
Everyone apologized profusely, but as you know there is nothing else to be done. They were truly sorry and handled it the best that they could. The looks on everyone's faces said a lot about how sorry they were. We had a party of 5 and were not charged for our meals.
Right now, I am drinking lots of water hoping I won't feel too sick later tonight. I have not been sick in over two years and am not happy (to be as nice as possible).
In the future, I was told I could see the box of gluten free pasta and speak with the chef beforehand. If you ever decide to take the risk I would go as far as possible to ensure that everyone understands what it means to be gluten free. I feel bad for everyone there because I know how hard they try to accommodate special dietary needs. However, Carmine's would have to assure me that all employees are properly trained to the upmost degree before I'd ever go back.
I suggest that Carmine's uses different plates (different color, shape, etc.) as a sign that the dish is gluten free. Bella Monica and PF Changs have different plates. It eases customers' concerns and helps employees know that the meal needs special attention.
EDIT @ 9:15 pm (about 3 hours later): Definitely sick as of a few minutes ago, but doing alright, considering.